Returns & Exchanges
At Compex, we are dedicated to your athletic recovery and performance. If you are not completely satisfied with your purchase, you can return your items within 30 days for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the items in their original packaging, ensuring all electrodes, cables, and manuals are included to qualify for a full refund.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our team inspects the returned equipment, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing