Frequently Asked Questions
Everything you need to know about Compex performance and recovery tools.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout for athletes who need their gear sooner.
What is your return policy for muscle stimulators?
We offer a 30-day money-back guarantee on all devices. Items must be returned in their original packaging with all accessories included to be eligible for a full refund.
Do Compex products come with a warranty?
Yes, all Compex muscle stimulators and recovery tools come with a standard 2-year warranty that covers manufacturing defects. You can extend this by an additional year by registering your product online.
How do I know which electrode pads are compatible with my device?
Our EasySnap electrodes are compatible with all wireless and wired Compex muscle stimulators. We recommend replacing pads every 15-20 uses to ensure optimal conductivity and comfort.
Do you offer international shipping?
Yes, Compex ships to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options via Affirm for qualifying purchases.